Privacy Policy

Who we are

Trulyorganicfarm.com is a property of Edelweiss Agro Farms Private limited, an Indian Company registered under the Companies Act, 2013 having its registered office at No17/44, South Ramalinga Nagar, 2^nd Main Road, Vayalur Road, Trichy, TN, INDIA – 620 017

Trulyorganicfarm.com recognises the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on https://www.trulyorganicfarm.com and other offline sources. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy.

What personal data we collect and why we collect it

Contact Information

We might collect your name, email, mobile number, phone number, street, city, state, pin code, country and IP address.

Payment and billing information

We might collect your billing name, billing address and payment method when you buy a ticket. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partner CC Avenue.

Comments

We collect information you post in a public space on our website or on a third-party social media site belonging to TrulyOrganicFarm.com

Demographic information

We may collect demographic information about you, products you like, products you intend to buy or any other information provided by you during the use of our website. We might collect this as a part of a survey also.

Other information

If you use our website, we may collect information about your IP address and the browser you're using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

We collect information in different ways.

We collect information directly from you

We collect information directly from you when you register and buy products. We also collect information if you ask us a question through phone or email.

We collect information from you passively. We use tracking tools like Google Analytics, and browser cookies for collecting information about your usage of our website.

Use of your personal information

We use information to contact you

We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes. If you request a password reset, your IP address will be included in the reset email.

We use information to respond to your requests or questions

We might use your information to confirm your registration or purchase.

We use information to improve our products and services

We might use your information to customize your experience with us. This could include displaying content based upon your preferences.

We use information to look at site trends and customer interests

We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties.

We use information for security purposes

We may use information to protect our company, our customers, or our websites.

We use information for marketing purposes

We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting.

We use information to send you transactional communications

We might send you emails or SMS about your account or a product purchase.

We may share information if we think we have to in order to comply with the law or to protect ourselves

We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud.

We may share information with any successor to all or part of our business

For example, if part of our business is sold we may give our customer list as part of that transaction.

We may share your information for reasons not described in this policy

We will tell you before we do this.

How long we retain your data

For users that register on our website (trulyorganicfarm.com), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.